FAQs

Are you on social media?

Yes! You can find me at @bittersweetcanvas on Facebook, Instagram, and Pinterest. Links are located at the bottom of this page. 

 

 

When will my order ship?

Roughly 2-3 weeks is our typical turnaround time, as everything is handpainted by me, and I am a one man operation.

 

Can I change my shipping address?

Yes! As long as the order has not already been sent. Please email Maria, at thebittersweetcanvas@gmail.com

 

Where is my tracking number?

Stickers do not come with tracking, but all other orders do and are available upon request!

 

I need my items ASAP, can they be rushed?

Likely no, however please contact me and depending on the order, I can see what we can do.

 

Returns/Exchanges/Cancellations

I am happy to accept cancellations within 24 hours of the order being placed.

Due to the custom, nature of these pieces, I do not offer returns or exchanges, unless your item is damaged.