FAQs
Are you on social media?
Yes! You can find me at @bittersweetcanvas on Facebook, Instagram, and Pinterest. Links are located at the bottom of this page.
When will my order ship?
Roughly 2-3 weeks is our typical turnaround time, as everything is handpainted by me, and I am a one man operation.
Can I change my shipping address?
Yes! As long as the order has not already been sent. Please email Maria, at thebittersweetcanvas@gmail.com
Where is my tracking number?
Stickers do not come with tracking, but all other orders do and are available upon request!
I need my items ASAP, can they be rushed?
Likely no, however please contact me and depending on the order, I can see what we can do.
Returns/Exchanges/Cancellations
I am happy to accept cancellations within 24 hours of the order being placed.
Due to the custom, nature of these pieces, I do not offer returns or exchanges, unless your item is damaged.